Evidence first
We measure before we opine. If a number is an estimate we label it as one, and we show you how it was built.
Every one of us has been on the client side of a consulting engagement and found the experience less useful than the invoice suggested. Walton Rose is our attempt to remove the parts that made it that way.
There is a difference between knowing how a category strategy works and having been accountable for delivering one to a board that had already banked the savings.
Our consultants have held the operating roles: Chief Procurement Officer, VP of Sourcing and Supply Chain, Business Unit CFO. We have negotiated the contracts, owned the forecast, explained the miss, and lived with the consequences of our own recommendations. That is a materially different foundation from a career spent advising.
It also changes what we are willing to say. An adviser protecting a follow-on sale has an incentive to find more work. We would rather tell you that your problem is smaller than you feared, or that it sits outside our competence, and keep the relationship for when it is not.
These are behaviours rather than values — specific enough that you can hold us to them during the engagement.
We measure before we opine. If a number is an estimate we label it as one, and we show you how it was built.
Bad news early, in private, with options. We will not manage a problem quietly and hope the next report is better.
A recommendation your organisation cannot execute is not a recommendation. We plan around the team you actually have.
Success is your team running the improvement without us. We build for handover from the first week.
Being specific about this saves everyone a proposal process. We do our best work with mid-market manufacturers where a single decision can move the year, and where the leadership team wants a straight answer more than a reassuring one.
In any of those cases we will say so in the first call, and where we can we will point you somewhere better suited.
Describe the situation and we will tell you what we think it needs, whether or not that involves us.